Did you know as many as 58,000 "customer experience" positions were recently posted on LinkedIn?
This led us to wonder...
How can organizations better identify what makes a person right for a certain position?
How can job seekers adequately understand what is expected of them when terminology varies widely from company to company?
Download this Ebook to access:
- Preferred qualifications for specific roles so you can create a CX team that is ready to succeed
- Knowledge, skills and abilities for critical roles, from Chief Customer Officer to CX Analyst
- How the responsibilities of each role relate to CXPA's CX Competency Framework
- Specific requirements of CX roles to help advance your CX career
- And much more.
Are you a CXPA member? Download this ebook directly here.